Terms and Conditions for Professionals

Terms and Conditions for Professionals on Trocsell

Last Updated: November 24, 2024

1. Introduction

These Terms and Conditions (the "Terms") govern the use of the Trocsell platform (the "Site") by professionals. By accessing and using this Site, you agree to these Terms, as well as the Privacy Policy, and commit to complying with applicable laws and regulations.

If you do not agree with any of these Terms, you must immediately cease using this Site.

2. Definitions

  • Trocsell: The online platform that facilitates secure exchanges and sales of goods and services.
  • Professional: Any legal entity or individual acting in a business capacity, registered on Trocsell to offer goods or services.
  • User: Any individual or entity registered on or visiting the Site.

3. Registration and Usage Terms

3.1 Registration on Trocsell

To become a professional on Trocsell, you must create an account by providing accurate and complete information. Additionally, you will need to submit documentation verifying your professional status (e.g., SIRET number in France or its equivalent). Registration grants you the ability to sell, exchange, or purchase goods and services on Trocsell.

3.2 User Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials. You will be held accountable for any activities conducted under your account, whether authorized or not.

3.3 Verification of Professional Accounts

Trocsell reserves the right to verify your professional status at any time. We may request additional documents (e.g., K-bis extract or registry details). If the provided information is found to be incorrect or incomplete, your account may be suspended or deleted.

4. Personal Data Protection

4.1 GDPR Compliance

Trocsell is committed to protecting the privacy and security of users’ personal data, in compliance with the General Data Protection Regulation (GDPR) of the European Union.

4.2 Data Collection and Use

We collect personal information when you register as a professional, make transactions, or contact our customer support. This includes:

  • Personal identifiers (e.g., name, address, contact details)
  • Banking and payment information
  • Transaction data (e.g., exchanged products, pricing)

This data is used to:

  • Process orders and transactions
  • Manage your account
  • Improve platform services
  • Ensure platform security

4.3 Right to Access, Rectify, and Delete Data

As per GDPR, you have the right to access, correct, or delete your personal data under applicable legal conditions. To exercise these rights, please contact Trocsell at support@trocsell.com or via our contact form.

5. Transactions and Payment Security

5.1 Payment Methods

Trocsell provides secure tools for conducting transactions. Payments are processed through trusted external partners who adhere to current security standards (including PCI-DSS compliance).

5.2 Encryption and Transaction Security

Trocsell employs advanced encryption technologies (TLS 1.2, AES-256) to protect users' personal and financial information. All financial transactions are securely encrypted.

5.3 Payments and Returns

Payments are securely held until the transaction is validated, and the good or service is exchanged or delivered. In the event of a dispute, Trocsell offers a mediation service and may withhold payments until the issue is resolved.

6. Professional Obligations

As a professional on Trocsell, you agree to:

  • Provide accurate and verifiable business information.
  • Comply with all applicable laws related to trade, product sales, and online services.
  • Offer only legal, safe, and compliant goods or services.
  • Abide by Trocsell's Terms of Use and Privacy Policy.
  • Not offer prohibited products (e.g., counterfeit, illegal, or dangerous items).

7. Intellectual Property

The content on Trocsell (including but not limited to text, images, logos, and design elements) is protected by intellectual property laws. You are not authorized to use or reproduce this content without prior written consent from Trocsell.

8. Liability

8.1 Trocsell's Responsibility

Trocsell is not liable for any direct or indirect damages arising from the use of the Site, including errors in the information provided by users or technical failures. We are not responsible for the quality, legality, or safety of the products or services offered by professionals.

8.2 Professional Liability

Professionals are solely responsible for the quality, legality, and safety of the products or services they offer. Trocsell assumes no liability in case of disputes between professionals and users.

9. Applicable Law and Jurisdiction

These Terms and Conditions are governed by French law. In case of a dispute, the competent courts located at Trocsell’s headquarters will have exclusive jurisdiction, subject to any jurisdictional provisions under local laws.

10. Modifications to the Terms and Conditions

Trocsell reserves the right to amend these Terms and Conditions at any time without prior notice. Any material changes will be communicated to users, and the new conditions will take effect immediately upon their publication on the Site.

11. Contact

For any questions or to exercise your rights regarding personal data, please contact us at:

Email: support@trocsell.com